Terms and Conditions

Last Updated: December 12, 2025

Welcome to Raqtiv Pickleball. By accessing and using our website (raqtiv.com), you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website.

2. Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

3. Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, pricing, or other content on our website is accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

4. Pricing and Payment

All prices are listed in Indian Rupees (INR) and are subject to change without notice. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

5. Orders and Acceptance

Your order is an offer to purchase products from us. We reserve the right to accept or decline your order for any reason. When we accept your order, we will send you a confirmation email. The contract between us will only be formed when we send you the confirmation email.

6. Shipping and Delivery

We will make every effort to deliver products within the estimated timeframe. However, delivery times are estimates only and we are not liable for any delays. Risk of loss and title for products purchased pass to you upon delivery to the carrier.

7. Returns and Refunds

Please refer to our Returns & Exchanges Policy for detailed information about returns, exchanges, and refunds.

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Raqtiv Pickleball or its content suppliers and is protected by Indian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

9. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

10. Privacy Policy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

11. Limitation of Liability

To the fullest extent permitted by law, Raqtiv Pickleball shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

Your use or inability to use our website or products
Any unauthorized access to or use of our servers and/or any personal information stored therein
Any interruption or cessation of transmission to or from our website
Any bugs, viruses, or other harmful code that may be transmitted through our website

12. Indemnification

You agree to indemnify, defend, and hold harmless Raqtiv Pickleball and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of our website or your violation of these Terms and Conditions.

13. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Raqtiv Pickleball. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

14. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

15. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in India.

16. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: support@raqtiv.com

By using our website, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.

Terms and Conditions